Any further requests for information and/or clarifications regarding data processing should be made by sending an email communication to the following address: firstname.lastname@example.org.
The contact details of the Data Protection Officer are as follows: email@example.com
1. What are cookies?
Cookies are text fragments sent to the user by the visited website. They are stored on the computer's hard disk, thereby enabling the website to recognise users and store certain information about them in order to enable or improve the provided service.
There are different types of cookies. Some are necessary to browse the website, others have different purposes such as ensuring internal security, administering the system, performing statistical analysis, understanding which sections of the website are of most interest to users or offering a personalised visit of the website.
The website uses technical and profiling cookies. The above refers both to the user's computer and to any other device that the user may use to connect to the website.
More specifically, our cookies make it possible to:
- store the entered preferences;
- avoid having to re-enter the same information several times during the visit, such as username and password;
- analyse the use of services and content provided by the website in order to optimise the browsing experience and the services offered.
We reserve the right to modify this policy at any time.
Any change in this policy will take effect on the date of publication on the website.
1.1. How I give my consent to accept cookies
With regard to technical cookies (both basic and preference cookies), you give your consent by closing the information banner shown on your first visit to the website, by scrolling down the page or by clicking on any of its elements.
With regard to profiling cookies, you only give your consent by clicking the "accept" button on the banner and in the cookie settings window.
1.2. How to modify your cookie preferences
Most browsers automatically accept technical cookies, but you can usually modify your settings to disable this function as well.
In any case, it is possible to block all types of cookies, or to accept receiving only some and disable others. The "Options" or "Preferences" sections in the browser menu allow you to opt out of receiving cookies and other user tracking technologies, and to obtain notification from your browser of the activation of these technologies.
Alternatively, you can also consult the "Help" section of the toolbar in most browsers.
You can also select the browser you use from the list below and follow the instructions:
- Internet Explorer: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies
- Google Chrome: https://support.google.com/chrome/answer/95647
- Apple Safari: https://support.apple.com/it-it/HT201265
- Mozilla Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie
- Opera: http://help.opera.com/Windows/10.00/it/cookies.html
From mobile device:
- Android: https://support.google.com/chrome/answer/95647
- Safari: https://support.apple.com/it-it/HT201265
- Windows Phone: http://windows.microsoft.com/it-it/internet-explorer/delete-manage-cookies
For more information on cookies and to manage cookie preferences (first and/or third party), users are invited to visit www.youronlinechoices.com.However, please note that disabling navigation or functional cookies may cause the website to malfunction and/or limit the service offered.
2. Technical cookies
Technical cookies are those used for the sole purpose of carrying out the transmission of a communication over an electronic communication network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such a service.
They are not used for any other purpose and are normally installed directly by the website owner or operator.
They can be divided into navigation or session cookies, which ensure normal browsing and use of the website (allowing, for example, to make a purchase or authenticate yourself to access restricted areas).
The technical cookies provided by the website are:
- Session cookies
These are used to manage login and access to the website's reserved functions. Deactivating them will compromise the use of the services accessible by login.
3. First-party profiling cookies
The website uses the following first-party profiling cookies:
|Smclient - 10 years||Assigned to the identified and monitored contacts|
|smwp - 12 months||Information about Web Push agreement forms|
|Smevent - from 12 h to 30 days||Assigned to the identified and monitored contacts|
|smform - 12 months||Handles contact forms and pop-ups|
|smg - 12 months||Identifies a user|
|smvr - 10 years||Stores information about visits (coded base64)|
|Smg - 12 months||Identifies a user- global ID for the whole system|
|smrcrsaved - 12 months||Saves information if an ID was signed to SALESmanago (deprecated)|
|smOViewsPopCap - 10 years||Saves information about pop-up capping|
|SMCNTCTGS - 10 years||Assigned to the identified and monitored contacts|
|SMOPTST - 10 years||Assigned to the identified and monitored contacts|
|smcfds||Stores information about displayed forms on website|
|_smps||Stores information about displayed popups on website|
|_smvs||Stores information about first visit source on website|
These cookies are only installed with your permission and consent and you can always disabled cookies as mentioned before.
4. Third-party cookies
This site plays the role of intermediary with regard to third-party cookies and has no control over these cookies, which are used to:
- sacquire statistical use information of the site (Google Analytics);
- record and report on user actions, with prior consent (Google ADS).
4.1. Google Analytics data
Google Analytics data are acquired through a code inserted on the site where the anonymisation of IP addresses is preset.
These anonymous data (for example, number of visits, list of the most visited pages, average time stayed) collected in aggregate form through an administration panel are used by site analysts, at the request of the Data Controller, in order to study new features of the site itself and improve browsing and its user experience.
The data are transmitted and stored on Google's servers in the United States and are stored for a period of 26 months.
Information on the use, purposes and deactivation of these cookies are provided directly by third parties and can be consulted at the following links: https://policies.google.com/privacy
4.2. Google ADS cookies (from third parties for marketing purposes)
Google ADS cookies are used to display interesting ads to users, to improve campaign performance reports and to prevent a user from seeing the same ads multiple times.
Through a cookie ID, Google records which ads are published on which browser and can thus prevent them from being displayed several times; moreover, the Google ADS cookies are able to record so-called Conversions, which refer to the calls of a particular ad even if according to Google, Google ADS cookies do not contain information related to natural persons.
Based on the marketing tools used, your browser automatically creates a direct connection to the Google server.
In any case, the Data Controller has no influence on the extent of the collection and the consequent use of the data acquired by Google through these tools, only being able to report that through the integration of Google ADS, Google receives information about the fact that the user has called up the corresponding part of this site or has clicked on an advertisement.
If the user is registered with a Google service, the latter can associate the visit to the user's account.
In any case, even if the user is not registered with any Google service and has not logged in, there is still the possibility that the provider becomes aware of and saves the user's IP address.
There are several ways to avoid participating in this tracking procedure:
- through a specific setting of your browser, blocking third-party cookies, especially to not receive ads from third-party suppliers;
- disabling cookies for conversion tracking, setting your browser to block cookies from the domain www.googleadservices.com (https://www.marketingplatform.google.com, although this setting is deleted when you delete your cookies);
- by deactivating the ads from suppliers related to interests, which are part of the "About Ads" self-regulation campaign, through the link http://www.aboutads.info/choices (even if this setting is deleted when you delete your cookies);
- through permanent deactivation on the browsers Firefox, Internet Explorer or Google Chrome at the link http://www.google.com/settings/ads/plugin.
You can find further information on data protection in general from Google at the following address: https://www.google.it/intl/it/policies/privacy.
Alternatively, you can visit the Network Advertising Initiative (NAI) website at http://www.networkadvertising.org.
4.3. Third party cookies widget social
Certain widgets provided by social networks (e.g. Facebook, Twitter, YouTube, Google Maps, etc.) may use their own third-party cookies. Deactivating them does not affect the use of the website, except in sections where widgets may be installed (e.g. for integrating videos or maps) and in some cases the ability to quickly share content or comment on certain areas of the website.
Facebook policy: https://www.facebook.com/help/cookies/
Facebook (configuration): accedere al proprio account. Sezione privacy
Twitter policy: https://support.twitter.com/articles/20170514
Twitter (configuration): https://twitter.com/settings/security
Google+ policy: http://www.google.it/intl/it/policies/technologies/cookies/
Google+ (configuration): http://www.google.it/intl/it/policies/technologies/managing/
AddThis policy: http://www.addthis.com/privacy/privacy-policy
AddThis (configuration): http://www.addthis.com/privacy/opt-out